Omilia, a member of the Scale Up 4 Batch, is providing the most human-like machine communication experiences and technologies in order to help large enterprises improve the customer care experience. With one of the fastest growing NLU (Natural Language Understanding) solutions in the market, Omilia enables effective human-computer interaction by allowing machines to understand and process human language with greater sophistication.

Omilia's Cloud Platform reshapes how the AI is used, drawing from deep experience in customer service and real-world data. The standout feature? Its unique Cognitive Alphabet for Customer Service: miniApps that make bots smarter and more relatable. Serving a whopping one billion conversations across 17 countries, Omilia is speaking the language of success.

Omilia has raised $20 million from Grafton Capital to continue the growth and adoption of its advanced, human-like conversational AI. Omilia also partners with leading enterprises such as Antietam Broadband, AON, and Discover, among others, to deploy its conversational AI solutions.

Omilia in Three: What problem is Omilia solving? Omilia is solving the challenge of providing efficient, human-like communication experiences in customer service through advanced conversational AI technologies.

What’s innovative about Omilia? Omilia's innovative approach includes its unique Cognitive Alphabet for Customer Service, which enhances the intelligence and relatability of chatbots, enabling more effective customer interactions.

Who can use Omilia? Omilia's solutions can be utilized by large enterprises across various industries looking to improve their customer care experience and reduce operational costs.

What excites us about Omilia is their innovative approach to customer care and their commitment to delivering exceptional customer experiences. Their unique selling points lie in their ability to provide human-like conversational experiences, reducing call center volume and wait times, handling complex customer inquiries, and offering significant cost savings for enterprises. We believe that Omilia's dedication to developing proprietary technologies and providing flexible solutions aligns with Endeavor's mission of supporting high-impact entrepreneurs who drive economic growth and job creation. We are excited about the potential of Omilia's solutions to transform the customer care industry and deliver measurable value for their enterprise customers.