Enhancing Customer Engagement with Ai-Powered Messaging

Numa is a cutting-edge business messaging platform designed to help small and medium-sized enterprises engage in two-way conversations with customers across multiple messaging services, including SMS, Facebook, and WhatsApp. By transforming traditional landlines into interactive, message-ready numbers, Numa empowers SMEs to address customer needs promptly, reducing the risk of losing them to competitors. Leveraging AI, Numa learns from each interaction and automates various aspects of customer service, from FAQs to appointments and order processing. Through strategic partnerships with telecoms, Numa expands its reach, offering SMEs the tools to streamline communication and enhance customer satisfaction.

Numa in Three:

• What problem is Numa solving? Numa addresses the communication gap for SMEs, enabling them to engage with customers efficiently through various messaging platforms.

• What’s innovative about Numa? Numa uses AI to transform landlines into interactive messaging channels, automating customer interactions and learning from each conversation to enhance service.

• Who can use Numa? Small and medium-sized enterprises seeking to improve customer engagement, manage inquiries, and automate communication processes.